Cookie Policy

How we use cookies and similar technologies
Effective Date: January 1, 2025

1. WHAT ARE COOKIES?

Cookies are small text files placed on your device when you use our Platform. They help us ensure proper functionality, improve performance, and analyze usage.

Cookies may be set by Kopkap or by third-party service providers.


2. TYPES OF COOKIES WE USE


3. LEGAL BASIS

Under GDPR and the EU ePrivacy Directive:

Users may withdraw consent at any time.


4. COOKIE RETENTION

Cookie duration depends on type:

Cookie Type Duration Description
Session Cookies Until browser closes Expire when the browser is closed
Persistent Cookies 1 month - 2 years Remain until deleted or expired
Google Analytics Up to 26 months As defined by Google's settings

Retention periods are defined by our service providers (e.g., Google Analytics settings).


5. MANAGING COOKIES

Users can manage cookie preferences through:

5.1 In-App Consent Banner

On your first visit, you'll see a consent banner allowing you to accept or reject non-essential cookies.

5.2 Browser Settings

Most browsers allow you to:

Browser-specific guides:

5.3 Mobile Device Settings

Adjust tracking preferences in your device privacy settings:

Important: Disabling certain cookies may affect functionality, such as staying logged in or remembering your preferences.

6. THIRD-PARTY PROVIDERS

We may use third-party providers including:

Provider Purpose Privacy Policy
Google Analytics Usage analytics Google Privacy Policy
Firebase (Google) App analytics & crash reporting Firebase Privacy
Stripe Payment processing Stripe Privacy Policy

These providers may process data outside the European Economic Area under appropriate safeguards.


7. COOKIE LIST

7.1 First-Party Cookies (Set by Kopkap)

Cookie Name Purpose Duration Type
XSRF-TOKEN Security (CSRF protection) Session Strictly Necessary
laravel_session User session management 2 hours Strictly Necessary
remember_token Remember login ("Keep me logged in") 60 days Functional
locale Language preference 1 year Functional

7.2 Third-Party Cookies

Cookie Name Provider Purpose Type
_ga, _gid Google Analytics Usage analytics Analytics
_gat Google Analytics Request throttling Analytics

8. DO NOT TRACK (DNT)

Some browsers offer a "Do Not Track" (DNT) signal. As there is no industry standard on how to respond to DNT signals, our website does not currently respond to DNT signals.

You can still manage cookies through your browser settings as described above.


9. CHANGES TO THIS POLICY

We may update this Cookie Policy from time to time.

Significant changes will be communicated within the Platform or via email.

Continued use of the Platform after changes constitutes acceptance of the updated policy.


10. CONTACT

For questions regarding cookies:

Email: support@kopkap.com

Data Protection: compliance@kopkap.com

For more information about how we handle your personal data, please see our Privacy Policy.